London, We Got You Covered

At London Appliance Solutions, we have a long history in the industry and a loyal and devoted customer base who trust us with their domestic appliances. We make great efforts to ensure that you understand our work and what we do, to give you the peace-of-mind of a job well done. We’re proud of what we do, and we always strive for perfection.

Our 20 years of experience in domestic appliance repairs has taught us that excellent customer service, professional standards and industry training are the three intrinsic pillars upon which home appliance repair is built on:

Excellent customer service

We take great pride in our approach, taking extra special measures to guarantee that your experience with us is as easy, efficient and uncomplicated as possible. Right from your first call to us, we’ll provide you with a quality experience, taking the time to understand what the issue is and how we can help. Once we’ve identified your requirements, an appointment date and time is confirmed, we’ll get one of our engineers out to you either the same or next day - we’ll give you half an hour’s notice so that you’ll know when we’re coming and you’ll have time to prepare for our visit!

From our arrival, we’ll waste no time getting your repairs done. We’ll keep you updated throughout the repair process, providing information on the problem and letting you know exactly what we’ll do to get it sorted.

Professional Standards

No matter what the appliance, we’ll do our best to get it fixed on our first visit to your home or place of business, prioritising a good job and efficiency above all else. For your added security, all of the work is guaranteed, so if, in the unlikely event, the repair has not been carried out to our high standard and the fault re-occurs after the repair, we’ll be sure to return to fix the issue free of charge under our guarantee.

Our pricing and costs guide is clear and competitive meaning you’ll never pay over the odds to solve your domestic appliance problems. Our pricing structure is also transparent, with every aspect of the service and every part listed and advertised to you before you pay. As well as all of this, our coverage stretches across a large area around the M25; so no job in this catchment area is too far!

Industry Trained

You’ll always be in good hands with our friendly, capable and professional engineers. They have over 20 years of experience between them and each one is industry trained by the major brands and appliance manufacturers, including Bosch, Indesit, Siemens, Neff, Samsung, Candy and Hotpoint. This means that with every repair job, there'll be as prepared as they possibly can be, bringing their own expertise and skillset to the situation. If you have any questions during the visit, their extensive knowledge will inform you throughout the process.

Above all, they’re friendly and approachable. We know from our years of experience that this is a hugely important factor during repairs and as such, your peace-of-mind is our highest priority. You can trust us to get the job done as quickly and as efficiently as possible.